EcoDriven Support Center

How can we help you grow today?

At EcoDriven, our goal is to keep your digital marketing running smoothly in the background so you can focus on your business. If you’re hitting a snag with your automated SEO or custom WordPress site, we’re here to help.

Submit a Ticket

Need a hand with something specific? Send an email to sales@ecodrivenai.com or submit the form below to open a ticket. Please include your site URL so we can jump right in.

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Quick Troubleshooting & FAQ

AI Content & SEO

What is the difference between the Core and Pro plans?

The Core Plan ($195/mo) is perfect for small businesses that want a high-performing, automated website. It includes monthly blogging and social posting. The Pro Plan ($295/mo) is designed for businesses that want to dominate their local market. It adds a 24/7 AI Chatbot, weekly blogging (4x the content) and our advanced dynamic project map.

Can I upgrade from Core to Pro later?

Yes! You can upgrade at any time by reaching out to us via the above form or our email: sales@ecodrivenai.com. Once you upgrade, your AI will immediately begin generating content at the Pro frequency (weekly) and unlock the advanced automation tools for Recent Projects and we’ll add support for the AI Powered Chatbot.

AI Content & SEO

How many blog posts does the AI write for me?

Core Plan: 1 high-quality, SEO-optimized post per month.

Pro Plan: 4 posts per month (one per week) to keep your site fresh and highly relevant to Google.

What are “Service and Location Pages”?

These are specialized pages the AI builds to help you rank in specific cities or for specific tasks. For example, if you’re a plumber, the AI might generate a “Water Heater Repair in [City Name]” page automatically. Both plans include this feature to help you capture local search traffic.

Do I have to post to social media manually?

No. Both plans include Social Posting. Whenever the AI generates new content for your site, it automatically formats and pushes a post to your Facebook and Google Business Profile, keeping your social presence active without any extra work.

Leads & Reputation

How will I know when I get a new lead?

Every EcoDriven site comes with a Lead Tracking Dashboard. Additionally, we send Instant Text Alerts to your phone the second someone fills out a form, so you can call them back while they are still on your website. You will also receive an email for every new form fill.

What is the “Dynamic Project Map” (Pro Plan)?

In the Pro Plan, your “Recent Projects” do more than just sit in a list. When you add a project, the AI generates a dedicated page for it and “pins” it to a live, interactive map on your site. This provides massive social proof and tells Google exactly where you are working.

Account Support & Troubleshooting

How can I cancel or upgrade my plan?

Please reach out to us via email and we will cancel or upgrade your plan for you!

You can email us here: sales@ecodrivenai.com